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What is your Returns policy?Updated 3 months ago

Returns Policy. We like to keep things simple here at Hunter & Gather, so you can return any of our products within 30 days of delivery for a refund. To be eligible for a refund, your items must be unused and in the same condition that you received it. 

Items did not arrive as expected! Please see this page here. 

How to return an item for a refund. Please only send your items back inside a box and well protected - just as they should have arrived with you. If items are sent back and are damaged in transit, unfortunately, we won't be able to give you a refund. 

Please contact our Customer Experience Team using the Contact Us button in the bottom left-hand corner of the homepage or email [email protected] who will approve your return. 

We recommend sending your parcel via a tracked delivery service to ensure your return does not go missing. 

Send your parcel to: 

FAO Hunter & Gather Returns Unit 15 Boyton Hall Farm Chelmsford Essex CM1 4LN 

Once your return is received and inspected, we will send you an email confirming your refund. 

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