What is your Returns policy?Updated a year ago
📦 We like to keep things simple here at Hunter & Gather, so you can return any of our products within 30 days of delivery for a refund. To be eligible for a refund, your items must be unused and in the same condition that you received it.
➡️ How to return an item for a refund - Please only send your items back inside a box and well protected - just as they should have arrived with you.
We are afraid that the cost of returning the order to us would need to be covered by yourself and we cannot refund orders that get lost or are damaged in the post back to us.
Once we receive the item back at the warehouse, we can provide a refund. Your refund will be returned to the card that you used to make your purchase and this normally takes between 3 - 5 working days.
The address for returns is:
FAO Hunter & Gather Returns
Unit 15
Boyton Hall Farm
Chelmsford
Essex
CM1 4LN
Please drop our Customer Services team a message here on our contact page to let them know your return has been sent so we can inform the warehouse to keep an eye out for it. 🙌