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Subscription FAQs

Why has the price of my subscription increased?

We may sometimes have to adjust the price of our products when, for example, ingredient prices increase. While the price of the product/s may be increased on our website for one time purchasers and for new subscribers, typically an existing

How can I change the quantity of an Item?

Example: I really liked a product on my last order and I would like to increase from 1 to 2 of these on each of my subscription orders. To amend the Quantity of an Item you have on Subscription: Find the item you would like to amend the quantity of

How can I edit the frequency of orders for an Item?

To edit the frequency of orders of a subscription Item: Head to your "Subscription" and "Edit" the product you would like to change the frequency for. In the pop up you can choose that your order delivers every 2, 4, 6, or 8 weeks. Select your new or

Can I add a “one-time” item to my next subscription delivery, so I don’t need to pay additional postage?

Yes, you can add a one-time item to any of your deliveries. One-time items are not on a repeat delivery and therefore will only be sent to you once. As they are non-subscription items, they will be priced at the RRP. To get a subscription saving on

Can I add new products to an existing subscription?

That’s great you want to explore more of the Hunter & Gather range of products 🚀. You can add items as a one-time purchase at the full RRP or, you can add additional items on a repeat subscription with a 10% discount ongoing.To add a new item/s clic

Can I set up multiple products on different frequencies?

Yes, you can set up different subscriptions for different products on separate repeat order frequencies (2,4,6, or 8 week intervals). So, you can have multiple items on different delivery schedules to suit what works best for you.To set up a new subs

Can I change the date of my next subscription?

To see all your subscriptions in one place, head to the “Subscriptions” tab on the left-hand side of your dashboard (or in the dropdown at top if on mobile). At the top, this will show you the upcoming dates of all of your subscriptions.To change a p

Can I remove a product from my subscription?

You can easily remove a product from your subscription by heading to the “Subscriptions” tab, click on the subscription you want to edit, click “Edit” under the product you want to remove. A pop up will appear and if you scroll to the bottom you can

How do I add a promotion code or Loyalty Code?

Amazing, you have a code to redeem!. Head to the Subscription that you want to add this discount or loyalty code to. You can find all your Subscriptions in the “Subscriptions” Tab on the left-hand side (or in the dropdown at top if on mobile). Once y

Can I add all the products onto your Subscription service?

You can add your favourite Hunter & Gather products onto a repeat subscription and build your own delivery bundle at whatever frequencies you choose.Don't forget with our subscriptions you get 10% off each item, free UK delivery on orders over £45, a

Can I cancel or edit my subscription?

Yes, of course, we don't tie you down to lengthy subscription clauses or horrible t's and c's! 🥴 You can cancel your subscription at any time along with amending the delivery schedule or changing the delivery date. How to cancel: In your Subscriptio

How do I log into my subscription via the website?

Great news it could not be easier! 👏. No more hassle with passwords or resets. Please simply enter your email address on our login page ➡️  here, receive a 4-digit code, and enjoy a seamless login!. Each login code lasts for 6 minutes before expirin

Can I add all the products onto your Subscription service?

You can add most individual items onto a repeat subscription and build your own bundle. Don't forget with our subscriptions you get 10% off each item and free UK delivery on orders over £20. You can add one-off products, amend the frequency and

Can I get free delivery on my subscription?

If your subscription delivery is over £20 - you will automatically get Free Delivery in the UK 📦 Unfortunately, we cannot currently offer free delivery for International orders. Add all of the subscription products into your cart and ensure that

What is your subscription model?

Don't you just hate it when you get to the bottom of a much-loved product and you have forgotten to order another one! 😱 If you regularly use one or more of our Hunter & Gather products you can subscribe and save right here on our website. You can

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