Klarna

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How do I manage my purchases, payments & returns through Klarna?

Download the Klarna app here to Resolve problems, handle returns. Manage your payments. View all your purchases.

How does a Klarna payment work?

Klarna allows you to pay for products in several ways depending on your needs. Buy Now, Pay Later. They offer two interest-free and fee-free Buy Now, Pay Later (BNPL) options: Pay in 3 This option allows you to spread the cost of your purchase into 3

What happens if I don’t pay for my Pay in 3 order?

Klarna will alert you before payment is due to help remind you to pay on time. You will not be charged fees or interest for late and/or missed repayment(s). If Klarna is unable to collect your payment on the scheduled due date Klarna will make a

What happens if I don’t pay for my Pay in 30 days order?

Your payment is due 30 days after the order is placed or shipped. Klarna will alert you before payment is due to help remind you to pay on time. You will not be charged fees or interest for late and/or missed repayment(s). Pay in 30 days is a credit

My statement is incorrect. What should I do?

If your statement does not match your order details, please contact Hunter & Gather at [email protected] for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement

I have not received my order. What happens to my statement?

You do not need to pay the statement until you have received your order. Contact Hunter & Gather at [email protected] for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your

There's something wrong with my order. Do I still need to pay for it?

You do not need to pay for goods that are received damaged, broken, or faulty. Follow Hunter & Gather's dispute instructions here and make sure to “Report a problem” in your Klarna account to pause your statement until you’ve resolved the dispute

What happens if I make a return?

If you return some or all of your order, Klarna will issue you with a new statement as soon as Hunter & Gather process your return. Follow our return instructions which you can find here and make sure to keep the tracking number of your return. Log