How do I contact customer experience?Updated 22 days ago
Email us at [email protected] and we aim to reply within 48 hours on weekdays.
If it's something urgent, call us on 020 8050 4587 and quote your order number.
Our phone lines are open Monday to Thursday, 9.30am to 12 noon.
If you need to reach us outside these times, please leave a message and we'll get back to you as soon as we can.